AI & Automation

Your next best employee isn't human.

We build AI agents — autonomous systems that handle customer support, qualify leads, process documents, and answer internal questions. Trained on your data, integrated with your tools, available 24/7. Not generic chatbots. Purpose-built AI employees.

The problem

What this solves.

  • Hiring is slow, expensive, and training takes months.
  • Customer support quality is inconsistent across shifts.
  • Your best people spend hours answering the same questions.
  • Response times are measured in hours, not seconds.
  • Scaling the team means scaling overhead linearly.

Who it's for

Teams that need to scale operations without scaling headcountCustomer-facing businesses with high query volumeInternal teams drowning in repetitive questions from other departmentsCompanies that want 24/7 availability without 24/7 staffing costs

What we build

Concrete systems, not slideware.

Customer support AI that resolves queries without handoff

Sales AI that qualifies leads and books meetings

Internal knowledge agents connected to your docs and wiki

WhatsApp AI for customer-facing workflows

Multi-language AI agents (10+ Indian languages)

AI copilots embedded in your existing tools

Voice AI for phone-based support

Agents that learn and improve from every interaction

Integrations

Systems we connect to.

We integrate with your existing stack. No rip-and-replace.

  • WhatsApp Business API, Telegram, SMS
  • Zendesk, Freshdesk, Intercom, HubSpot
  • Slack, Microsoft Teams (internal agents)
  • Custom web widgets and mobile apps
  • Voice APIs (Twilio, Bland, Vapi)
  • CRM systems (Salesforce, HubSpot, Zoho)
  • Knowledge bases (Notion, Confluence, Google Docs)
  • E-commerce platforms (Shopify, WooCommerce)

The process

How the build actually happens.

01

Define the agent

What does the agent do? What data does it need? What decisions can it make autonomously? We scope the agent's role precisely.

02

Train on your data

We connect the agent to your knowledge base, FAQs, product docs, and past conversations. The agent learns your business.

03

Build and test

We build the agent with guardrails, human-in-the-loop escalation, and conversation flows. You test with real scenarios.

04

Deploy with monitoring

Go live with conversation monitoring, accuracy dashboards, and escalation paths. No surprises.

05

Learn and improve

The agent improves as it handles more conversations. We tune, retrain, and expand capabilities monthly.

Pricing

Transparent, starting at a clear number.

You won't need to guess our pricing. Every engagement starts at a published number, scoped to your problem.

  • 24/7 availability without 24/7 staffing costs
  • Sub-minute response time for 60–80% of queries
  • Support team handles complex cases only — no more copy-paste answers
  • Agent improves with every conversation, getting more accurate over time
  • Multilingual support without multilingual staff
Starting at

₹2,00,000 starting

₹2L–₹8L implementation

Ongoing: ₹30,000–₹2,00,000+/mo maintenance

Timeline: 2–4 weeks to first deployment

Implementation cost depends on integrations, languages, and training data complexity. Monthly covers hosting, monitoring, model updates, and support.

Get a quote ↗

The team you're hiring

Your AI employees.

Each role replaces real, repetitive work — at a fraction of the cost of a human hire.

Customer Support Agent

Handles incoming queries, answers FAQs, escalates complex cases with full context.

₹150/hr vs ₹300+/hr human

Sales Development Rep

Qualifies leads, sends follow-ups, books meetings. Never forgets a prospect.

₹120/hr vs ₹250+/hr human

Data Entry Specialist

Processes invoices, forms, contracts. Extracts and validates data from any format.

₹100/hr vs ₹200+/hr human

Research Analyst

Compiles market research, competitive analysis, and reports in minutes.

₹200/hr vs ₹500+/hr human

Content Writer

Drafts blog posts, product descriptions, and marketing copy. You edit, it writes.

₹80/hr vs ₹300+/hr human

Operations Manager

Monitors alerts, triggers workflows, manages schedules, and flags anomalies.

₹150/hr vs ₹400+/hr human

Why Sitio Labs

Builders, not vendors.

We've built AI products that serve real users daily (Mentzi, AurumOS, Etailers)

Agents trained on your data, not generic responses

Human-in-the-loop by design — the agent knows when to escalate

Production-grade: monitoring, logging, accuracy dashboards from Day 1

Built in India. Built for the world. The same studio that ships products for us ships products for you.

Questions

Honest answers.

How is this different from a ChatGPT chatbot?

A ChatGPT chatbot gives generic answers. Our agents are trained on your specific data, connected to your tools, and can take actions (book meetings, update CRMs, process orders). They know your business.

What if the agent gives wrong information?

Every agent has configurable guardrails: confidence thresholds, escalation rules, and human-in-the-loop checkpoints. Low-confidence responses are automatically routed to a human with full context.

Can the agent handle multiple languages?

Yes. We build agents that handle 10+ Indian languages and major global languages. The agent detects the user's language and responds accordingly.

Do we own the agent?

Yes. Full source code, training pipeline, and deployment infrastructure are yours. No vendor lock-in.

Let's talk about your problem.

You don't need to know what tech you need. You just need to know the problem. We'll map it, scope it, and tell you honestly whether we're the right builders for it.